PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
When you submit a request for proposal on the Site, the information we collect includes, but is not limited to, the following: your name, title, company name, postal address, e-mail address, phone number, meeting or event start date and end date, name of the meeting or event, and the number of persons expected to attend the meeting or event. We will also collect any information you submit in the following dialog boxes: ‘Meeting or Event Space Requirements,’ ‘Food and Beverage Requirements’ and ‘Additional Requirements.’ You are not required to provide this information to us, but you will not be able to submit requests for proposals and services if you decide not to submit this information. We may associate the information you submit on the Site with comments and feedback you provide to the Conference Center or Conference Center Operator. We may use your information to provide you with the proposal you requested and with Conference Center services, and to improve such services. We may use your Personal Information to contact you with promotional information about us.
If you contact us (by e-mail, for example), we collect any information included in your communication and we may use it to respond to you.
To make our Site and services more useful, we automatically log information about you and your computer or device. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, Internet Protocol address (a number that is automatically assigned to your computer when you use the Internet, and which may change), the website you
In addition, we use “pixel tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly in Web pages. Pixel tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users.
We may use this information to reduce or eliminate messages sent to a user.
We may create anonymous information records from Personal Information by excluding information which makes the information personally identifiable to you (“Anonymous Information”). We reserve the right to use and disclose Anonymous Information at our discretion.
USE OF PERSONAL INFORMATION
We and our authorized service providers may use Personal Information and other non-personal information that we collect from you, or your computer or device, as follows:
To operate, maintain, analyze and improve our Site, products, and services.
To verify your identity and any information you provide in connection with a request for a proposal.
To respond to your requests for proposals or other requests or questions, and to provide customer service, including through emails, live or prerecorded calls or text (SMS) messages directed to any telephone number or email address you provide (including through the use of automatic telephone dialing technologies).
To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
To link or combine such information with other Personal Information.
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
To provide and deliver products and services at your request.
To send newsletters, surveys, offers, and other promotional materials related to our Site and services and for other marketing purposes for us.
For other purposes that we disclose at the time of collection or otherwise pursuant to your consent.
DISCLOSURE OF PERSONAL INFORMATION
We may provide your Personal Information to third party service providers for the purpose of providing services to us, assisting us in providing services (including without limitation the Conference Center services) to you, and to help us communicate with you. Our service providers do not have any independent right to share your Personal Information (except pursuant to a legal requirement such as a subpoena or warrant).
HOW WE RESPOND TO DO NOT TRACK SIGNALS.
We do not currently respond to “do not track” signals or other mechanisms that might enable users to opt out of tracking on our Site.
THIRD PARTY WEBSITES
CHOICES REGARDING PERSONAL INFORMATION
We will include unsubscribe instructions in each promotional communication we send you. If you opt out of receiving promotional communications, we may still send you service-related communications. You may send requests to update your Personal Information to the email address specified in the “Contact Us” section below. You may request that we delete your Personal Information, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from our active databases, but may remain in our archives.
If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop
accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site.
USERS OUTSIDE OF THE UNITED STATES
PRIVACY OF MINORS
We do not intentionally collect or maintain information from persons under the age of 13. If a child under 13 submits Personal Information through the Site and we learn that the Personal Information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us at Corporate Secretary at 385 East Colorado Blvd., Suite #299, Pasadena, CA 91101.
SECURITY AND CONFIDENTIALITY
We have put in place reasonable procedures to safeguard and secure the information we collect online. However, no company, including us, can fully eliminate security risks associated with Personal Information under all circumstances.